Dark Reading is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Operations

2/26/2019
01:30 PM
Dark Reading
Dark Reading
Products and Releases
50%
50%

Survey: CIOs see IT moving from cost center to trust center, even as challenges abound

The days of the CIO serving strictly as an IT operator are over, according to the survey.

CHICAGO, February 26, 2019—Chief Information Officers (CIOs) increasingly see IT moving from a 'cost center' to a'‘trust center' – even as the challenges they face abound, according to the 2019 CIO Survey from Grant Thornton LLP in partnership with the Technology Business Management (TBM) Council.

CIOs who participated in the survey reported that "creating and driving an IT strategy that aligns with overall business/agency objectives" is one of their top priorities –- second only to "ensuring that IT systems comply with security and regulatory requirements."

This focus on strategy is also evident in how CIOs see the institutional role of their IT teams. Of those surveyed:

  • Eighty-one percent believe "IT drives innovation or modernization programs."
  • Seventy-nine percent think "IT has a voice in business/agency strategy and strategic initiatives."
  • Sixty-six percent of CIOs say their performance should be measured based on "successful execution against strategy and plans."

 "The days of the CIO serving strictly as an IT operator are over," said LaVerne H. Council, national managing principal for Enterprise Technology Strategy and Innovation at Grant Thornton. "CIOs see themselves as trusted business partners, but the road ahead is not an easy one. CIOs should articulate the value of IT spend in the same terms measured by their business partners."

Demonstrating value will only grow harder in the face of the challenges that CIOs identified in the survey. Chief among these is "conflicting priorities among stakeholders" – followed by "recruiting and retaining talent," "aligning IT with business goals," "articulating the value of IT spend," and "stakeholders' resistance to change."

The road to becoming a trusted business partner

The clearest path forward for CIOs to become trusted business partners is to demonstrate that they can control costs and communicate IT value in a way that resonates with the business. Through technology business management (TBM), for example, leaders can help their C-suite peers understand how IT brings value to their organization.

"With TBM, CIOs and their teams use a data-driven financial framework to evaluate investment decisions using a common language that aligns IT spend to business value," said Todd Tucker, vice president and general manager of the TBM Council. "With this information, organizations can enable prioritization, optimize business costs and accelerate decision-making. In fact, 74 percent of survey respondents identified 'the ability to shift spending to innovation or growth as the most important benefit of TBM.'"

Shifting priorities

Finally, CIOs are shifting their priorities to meet emerging needs and address critical gaps, most notably:

  • Eighty-five percent are investing in automation software deployments over the next two years.
  • Eighty-three percent have increased spending on cybersecurity.
  • Only 30 percent are currently using data to "move from information to insight."
  • They believe the top barriers to addressing cybersecurity threats are "the increasing sophistication of threats," "emerging technologies," and "retaining top-tier talent."
  • They think artificial intelligence will be the most impactful area of IT over the next three to five years.

Grant Thornton and the TBM Council conducted the survey in fall 2018, based on responses from IT leaders in both commercial businesses and the public sector.

For additional findings from the 2019 CIO Survey, visit https://www.grantthornton.com/ciosurvey.

Comment  | 
Print  | 
More Insights
Comments
Threaded  |  Newest First  |  Oldest First
Register for Dark Reading Newsletters
White Papers
Video
Cartoon Contest
Current Issue
6 Emerging Cyber Threats That Enterprises Face in 2020
This Tech Digest gives an in-depth look at six emerging cyber threats that enterprises could face in 2020. Download your copy today!
Flash Poll
State of Cybersecurity Incident Response
State of Cybersecurity Incident Response
Data breaches and regulations have forced organizations to pay closer attention to the security incident response function. However, security leaders may be overestimating their ability to detect and respond to security incidents. Read this report to find out more.
Twitter Feed
Dark Reading - Bug Report
Bug Report
Enterprise Vulnerabilities
From DHS/US-CERT's National Vulnerability Database
CVE-2020-1927
PUBLISHED: 2020-04-02
In Apache HTTP Server 2.4.0 to 2.4.41, redirects configured with mod_rewrite that were intended to be self-referential might be fooled by encoded newlines and redirect instead to an an unexpected URL within the request URL.
CVE-2020-8144
PUBLISHED: 2020-04-01
The UniFi Video Server v3.9.3 and prior (for Windows 7/8/10 x64) web interface Firmware Update functionality, under certain circumstances, does not validate firmware download destinations to ensure they are within the intended destination directory tree. It accepts a request with a URL to firmware u...
CVE-2020-8145
PUBLISHED: 2020-04-01
The UniFi Video Server (Windows) web interface configuration restore functionality at the “backup� and “wizard� endpoints does not implement sufficient privilege checks. Low privileged users, belonging to the PUBLIC_GROUP ...
CVE-2020-8146
PUBLISHED: 2020-04-01
In UniFi Video v3.10.1 (for Windows 7/8/10 x64) there is a Local Privileges Escalation to SYSTEM from arbitrary file deletion and DLL hijack vulnerabilities. The issue was fixed by adjusting the .tsExport folder when the controller is running on Windows and adjusting the SafeDllSearchMode in the win...
CVE-2020-6009
PUBLISHED: 2020-04-01
LearnDash Wordpress plugin version below 3.1.6 is vulnerable to Unauthenticated SQL Injection.